Unable to connect to Neo4j

[priyadharshini13]

We are trying to connect with Neo4j remote url instance. Even after giving all the right parameters, we are getting CONNECTION NOT ALIVE, 500 INTERNAL SERVER ERROR

[arcade-player]

Wich version of neo?
Do you have access to the log of acrade? could you please paste the log here?

[alahiff]

I get exactly the same error messages when trying to connect to PostgreSQL:

2021-03-25 10:57:06.028  INFO 7 --- [ XNIO-2 task-11] c.a.web.rest.DataSourceResource          : REST request to test DataSource : DataSourceDTO{id=null, name='Test', description='null', type='RDBMS_POSTGRESQL', indexing='null', server='localhost', port=5432, database='x', username='x', password='x', remote='false', gateway='null', sshPort=null, sshUser='null', skipSslValidation='false', enableSsl='false'}
2021-03-25 10:57:06.028  INFO 7 --- [ XNIO-2 task-11] c.a.web.rest.DataSourceResource          : DataSource : DataSource{id=null, name='Test', description='null', type='RDBMS_POSTGRESQL', indexing='null', server='localhost', port=5432, database='x', username='x', password='x', remote='false', gateway='null', sshPort=null, sshUser='null', skippSSLValidation='false', enableSsl='false'}
2021-03-25 10:57:06.030 ERROR 7 --- [ XNIO-2 task-11] o.z.p.spring.web.advice.AdviceTrait      : Internal Server Error

java.lang.NullPointerException: description
	at com.arcadeanalytics.provider.DataSourceInfo.<init>(DataSourceInfo.kt)
	at com.arcadeanalytics.service.util.DataSourceUtil.toDataSourceInfo(DataSourceUtil.java:50)
	at com.arcadeanalytics.web.rest.DataSourceResource.testDataSource(DataSourceResource.java:139)
	at com.arcadeanalytics.web.rest.DataSourceResource$$FastClassBySpringCGLIB$$89a9850e.invoke(<generated>)
	at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204)
	at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:736)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157)
	at com.ryantenney.metrics.spring.TimedMethodInterceptor.invoke(TimedMethodInterceptor.java:48)
	at com.ryantenney.metrics.spring.TimedMethodInterceptor.invoke(TimedMethodInterceptor.java:34)
	at com.ryantenney.metrics.spring.AbstractMetricMethodInterceptor.invoke(AbstractMetricMethodInterceptor.java:59)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
	at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:671)
	at com.arcadeanalytics.web.rest.DataSourceResource$$EnhancerBySpringCGLIB$$efe68d40.testDataSource(<generated>)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205)
	at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:133)
	at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:97)
	at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:827)
	at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:738)
	at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:85)
	at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:967)
	at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:901)
	at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:970)
	at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:872)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
	at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
	at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:74)
	at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:129)
	at com.codahale.metrics.servlet.AbstractInstrumentedFilter.doFilter(AbstractInstrumentedFilter.java:111)
	at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
	at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
	at org.springframework.boot.web.filter.ApplicationContextHeaderFilter.doFilterInternal(ApplicationContextHeaderFilter.java:55)
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
	at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:101)
	at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
	at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
	at org.springframework.boot.actuate.trace.WebRequestTraceFilter.doFilterInternal(WebRequestTraceFilter.java:111)
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
	at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:317)
	at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:127)
	at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:91)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
	at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:114)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
	at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:137)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
	at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:111)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
	at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:170)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
	at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:63)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
	at com.arcadeanalytics.security.jwt.JWTFilter.doFilter(JWTFilter.java:56)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
	at org.springframework.web.filter.CorsFilter.doFilterInternal(CorsFilter.java:96)
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
	at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:116)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
	at org.springframework.security.web.header.HeaderWriterFilter.doFilterInternal(HeaderWriterFilter.java:66)
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
	at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:105)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
	at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:56)
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
	at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:214)
	at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:177)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:347)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:263)
	at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
	at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
	at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:99)
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
	at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
	at org.springframework.web.filter.HttpPutFormContentFilter.doFilterInternal(HttpPutFormContentFilter.java:109)
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
	at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
	at org.springframework.web.filter.HiddenHttpMethodFilter.doFilterInternal(HiddenHttpMethodFilter.java:93)
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
	at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
	at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197)
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
	at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
	at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:84)
	at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:62)
	at io.undertow.servlet.handlers.ServletChain$1.handleRequest(ServletChain.java:64)
	at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36)
	at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:132)
	at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:57)
	at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
	at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:46)
	at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:64)
	at io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:60)
	at io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:77)
	at io.undertow.security.handlers.AbstractSecurityContextAssociationHandler.handleRequest(AbstractSecurityContextAssociationHandler.java:43)
	at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
	at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
	at io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:292)
	at io.undertow.servlet.handlers.ServletInitialHandler.access$100(ServletInitialHandler.java:81)
	at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:138)
	at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:135)
	at io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:48)
	at io.undertow.servlet.core.ContextClassLoaderSetupAction$1.call(ContextClassLoaderSetupAction.java:43)
	at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:272)
	at io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:81)
	at io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:104)
	at io.undertow.server.Connectors.executeRootHandler(Connectors.java:336)
	at io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:830)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
	at java.lang.Thread.run(Thread.java:748)