SSL Certificate Verification Failure When Accessing Bynder API in Production #52
Description
We are currently attempting to fetch asset metadata from the Bynder API (https://tvh.bynder.com/api/v4/media/{asset_id}) using Python in our production environment. However, our connection attempts fail with the following SSL error:
[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self-signed certificate in certificate chain]
This error suggests that the SSL certificate presented by tvh.bynder.com is either self-signed or signed by an internal certificate authority that is not trusted by default in our environment.
Your technical support team provided us with the necessary root and intermediate certificates. Despite combining these certificates into a PEM file and configuring our requests to use it, the SSL verification error persists.
Additionally, we have to update assets with tags via the Bynder API. Could you please advise on the correct procedure to resolve this SSL verification issue ? Thank you for your assistance.