Uber - Can't create organisation

[lanitochka17]

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Version Number: v9.2.85-0
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: https://test-management.browserstack.com/projects/2219752/folder/27016468/test-cases/64368411
Email or phone of affected tester (no customers): new public account
Issue reported by: Applause Internal Team
Bug source: Regression TC Execution
Device used: MacOS Monterey 12.7.4 / Chrome
App Component: Other

Action Performed:

Preconditions:

1. Important: Sign up new account with gmail (with +), that was already used for Uber (e.g. if user used test123+A@gmail.com last time, now use test123+B@gmail.com)
2. Add workspace
3. Go to Concierge chat > send Uber receipt 1
4. Wait until Consierge response
5. Send Uber receipt 2
6. Go to Worksapce overview
7. Dismiss Uber banner
8. Go to More features > enable Receipt partners

STR:

1. Go to Receipt partners > Uber
2. Click Connect
3. Proceed the flow (with account's email) to Create organization step
4. Enter organisation name, size and country
5. Click Connect

Expected Result:

User can proceed to the next step.

Actual Result:

An error appears. User can't create organisation.

NOTE: issue is NOT reproduced at first time, when user use email never used before. To reproduce the issue, repeat all steps with another name after + (test123+<..>@gmail.com)

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari

Screenshots/Videos

Bug7034378_1766230523639.13.21.35.mp4

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[melvin-bot]

Triggered auto assignment to @sakluger (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[sakluger]

This is an Uber error, I assume Uber intentionally prevents users from creating multiple organizations with variations of the same email address.

@trjExpensify or @NickTooker - should we contact Uber about this error, or do you think we can assume it's intended?