bug 410083

Author: brentholtorf

business-central/across-how-to-specify-when-and-how-to-receive-notifications.md

@@ -16,14 +16,17 @@
 When you set up users in approval workflows, you must specify in the **Notification Setup** and **Notification Schedule** pages how and when each user receives notifications about approval workflow steps. Individual users can also change their notification setup by choosing the **Change Notification Settings** button on any notification.  
 
 > [!NOTE]
-> Notifications are delivered according to notification settings for the receiver, not the sender. That's an important distinction because it means that when someone requests an approval as part of a workflow their request is not necessarily sent immediately. Instead, it will be delivered according to the approvers's notification settings. 
+> Notifications are delivered according to notification settings for the receiver, not the sender. That's an important distinction because it means that when someone requests an approval as part of a workflow their request is not necessarily sent immediately. Instead, it will be delivered according to the notification schedule specified in the approver's notification settings. 
 
  Before you can set up an approval user’s notification preferences, you must set the user up as an approval user. For more information, [Set Up Approval Users](across-how-to-set-up-approval-users.md).  
 
  You can define the layout of email notifications by customizing Report 1320, Notification Email. For more information, see [Create and Modify Custom Report Layouts](ui-how-create-custom-report-layout.md).  
 
  Many approval workflow steps are about notifying users that an event has occurred that they must act on. For example, on one workflow step, the event can be that User 1 requests approval of a new record. The related response is that a notification is sent to User 2, the approver. On the next workflow step, the event can be that User 2 approves the record. The related response is that a notification is sent to User 3 to start a process with the approved record. For workflow steps that are about approval, each notification is tied to an approval entry. For more information, see [Workflow](across-workflow.md).  
 
+> [!NOTE]
+> If you want to use email as the notification method, you must set up email for both the sender and the receiver in [!INCLUDE [prod_short](includes/prod_short.md)]. For more information, see [Set up Email](admin-how-setup-email.md).
+
 ## Specify when and how users receive notifications  
 
 1.  Choose the ![Lightbulb that opens the Tell Me feature.](media/ui-search/search_small.png "Tell me what you want to do") icon, enter **Approval User Setup**, and then choose the related link.  

business-central/across-setting-up-workflow-notifications.md

@@ -36,6 +36,10 @@ You set up different aspects of workflow notifications in the following places:
 * Customize the email notifications
 
     If you want, you can customize the content of the email notification by modifying report 1320, Notification Email. For more information, see [Create and Modify Custom Report Layouts](ui-how-create-custom-report-layout.md).  
+
+    > [!NOTE]
+    > If you want to use email as the notification method, you must set up email for both the sender and the receiver in [!INCLUDE [prod_short](includes/prod_short.md)]. For more information, see [Set up Email](admin-how-setup-email.md).
+
 * Response options
 
     You set up specific content and rules of a workflow notification when you create the workflow in question. You do this by selecting options on the **Workflow Response Options** page for the workflow response that represents the notification. For more information, see step 9 in [Create Workflows](across-how-to-create-workflows.md).