[Bug]: Intire note got deleted

[krillin666]

Hello,

I had just created a new note and used the Append editor. I had written about 3000 words in a sitting, I then logged out of my PC when I logged in again and started SN, the note I had written only showed the empty prompt of Append Editor "Welcome to the Append Editor! 👋 Your note is empty. 🙂 Click here to get started. 📝".

This also happened in other notes I had written with the Append Editor, so I removed the extension and installed again. The other notes got back to displaying correctly in the editor, however the note I had spent about 40min just writing disappeared completely and I cannot even find any part of it in the History menu..

Thank you.

[TheodoreChu]

Hi @krillin666, thanks for reporting this. I'm so sorry that you lost your note. 😞 Which platform and app version did you use (web, windows desktop, etc.), which version of the editor did you use, and which editing mode did you use? Were you writing in the Edit textarea or the Append textarea?

[krillin666]

Hello @TheodoreChu , I am using version 3.5.18 of SN and was writing in edit mode only (Monaco mode) using version 1.2.5 of Append Editor. After I lost the note and saw that all my notes that used your editor were giving me the initial prompt (when there is nothing written) I unninstalled your editor and installed again but with version 1.2.6 now. As I said initially, all notes started to display normally again, however the note I had just written disappeared completely and I could not access it through other editor modes or recover it through the History menu.
Just to note that I am using SN for around 2 years (paid version) and this never happened to me.

Thank you for your time.

[JaspalSuri]

Hi @krillin666,

I apologize in advance if this doesn't help, but could you double check the note history once more by opening the previous version(s) of the note, and then click on the Append/+ button to see if the text is stored there?

[krillin666]

Hi @krillin666,

I apologize in advance if this doesn't help, but could you double check the note history once more by opening the previous version(s) of the note, and then click on the Append/+ button to see if the text is stored there?

Hello @JaspalSuri ,

I appreciate the tip, however this solution did not work also (I was writing in edit mode and not append mode though, just to note). I've already started to write the deleted note again because it is futile to ruminate on this issue any more.

Thank you for your time.

[JaspalSuri]

Hi @krillin666, I apologize for overlooking that detail. Thank you for trying it anyway.