Strange issue after upgrading to 0.21.3

[rmaxwell72]

Hello,

We recently upgraded our Racktables installation from 0.21.0 to 0.21.3. We have been using the SNMP Generic Sync plugin for a long time, and we had the version from https://github.com/RackTables/racktables-contribs/blob/master/snmpgeneric.php previously installed.

After upgrading our RT installation, we have found that some devices are no longer pulling an ifName, but others are. Examples of this are some 6509 that we have are no longer returning ifNames as well as some 4948 switches (depending upon IOS version). Meanwhile other switches that are still working fine are Nexus 3164s, 3560Gs, as well as others.

The only commonality I am seeing is some devices that are not working are running some versions of 15.x code, while others are running running either older 12.x code, different platform (NXOS, RouterOS, etc.). It doesn't appear to be all 15.x code versions, just some.

If someone can advise some troubleshooting steps, etc, on trying to narrow down where the problem lies I'd really appreciate it.

Robert Maxwell

[github138]

Hello Robert,

can you send an snmpwalk of the following oids of an working and one none working device:

.1.3.6.1.2.1.31.1.1.1.1 (ifName)
.1.3.6.1.2.1.31.1.1.1.18 (ifAlias)

e.g.
$ snmpwalk -v 2c -c community [ipaddress] .1.3.6.1.2.1.31.1.1.1.1 .1.3.6.1.2.1.31.1.1.1.18

Thanks
Maik