Invalid authentification

[StefTHIA]

Feedback

Login and password are ok: Tested on Amazon application.
Otp used with microsoft authenticator. Works in Amazon.

URL

https://www.home-assistant.io/integrations/alexa_devices/

Version

2025.9.4

Additional information

Login and password are ok: Tested on Amazon application.
Otp used with microsoft authenticator. Works in Amazon.

[home-assistant]

Hey there @chemelli74, mind taking a look at this feedback as it has been labeled with an integration (alexa_devices) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of alexa_devices can trigger bot actions by commenting:

• @home-assistant close Closes the feedback.
• @home-assistant rename Awesome new title Renames the feedback.
• @home-assistant reopen Reopen the feedback.
• @home-assistant unassign alexa_devices Removes the current integration label and assignees on the feedback, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information) to the feedback.
• @home-assistant remove-label needs-more-information Remove a label (needs-more-information) on the feedback.

[chemelli74]

Hi, thx for reporting.

Unfortunately without a debug log I'm not able to perform an analysis.

Please add the following to your configuration.yaml

logger:
  default: info
  logs:
    homeassistant.components.alexa_devices: debug
    aioamazondevices: debug

Then restart HA, reproduce the error, and finally upload the /config/home-assistant.log file here.

Note: it is better to drag the log into the comment (which will add it as an attachment) and not copy paste as it is hard to read logs in GitHub.

Thanks

[StefTHIA]

home-assistant.log

home-assistant.log

[StefTHIA]

[chemelli74]

2025-10-04 14:39:29.018 DEBUG (MainThread) [aioamazondevices] Cannot find "auth-mfa-otpcode" in html source [https://www.amazon.com/ap/signin/141-2357476-4846855]

Pleae join us at https://discord.gg/hZDkSXHb for further investigation.
I'm going to close this issue because I just noticed it's in the wrong repo (documentation istead of core).