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mountainduck/installation/index.md

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@@ -115,23 +115,29 @@ After upgrading a license, a new license file will be generated.
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3. Apply the new license file using double-click or copy the file into the application support folder.
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### Windows Installation
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#### Error Code 0x24C
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If you're experiencing the error code `0x24C` `A volume has been accessed for which a file system driver is required that has not yet been loaded.`, please uninstall the client, reboot the system, and reinstall the client.
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#### Error Code 0x24C
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If you get the error code `0x24C` uninstall the client, reboot the system, and reinstall the client.
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0x24C. A volume has been accessed for which a file system driver is required that has not yet been loaded.
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#### Installer goes haywire
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In some cases, the windows gets confused over the installed product and goes haywire. As a result the product can't be modified anymore. To fix the state, run the following command:
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`reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall" /s /f "Product Name"`
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`reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products" /s /f "Product Name"`
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reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall" /s /f "Product Name"
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reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products" /s /f "Product Name"
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You should get an output like this:
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`HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{23067521-119B-4B0A-BCDD-38835D58077B}
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DisplayName REG_SZ Cyberduck`
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HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{23067521-119B-4B0A-BCDD-38835D58077B}
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DisplayName REG_SZ Cyberduck
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Delete the key using the following command:
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`reg delete "output" /f`
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reg delete "output" /f
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Based on the example output it should look like this:
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`reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{23067521-119B-4B0A-BCDD-38835D58077B}" /f`
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reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{23067521-119B-4B0A-BCDD-38835D58077B}" /f
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After restarting the system, the installer shouldn't complain anymore.
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