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Ubicloud provides IaaS cloud features on bare metal providers, such as Hetzner, Leaseweb, or AWS Bare Metal. You can set it up yourself on these providers or use our managed service.
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-[Compute (VMs)](#compute): \$25/month on Ubicloud vs. \$90/month on AWS Germany
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-[Managed PostgreSQL](#managed-postgresql): \$65/month on Ubicloud vs. \$200/month on AWS Germany
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## GitHub Actions
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Ubicloud runners come with dedicated CPU, memory, local block storage, and a public IPv4 address. Our GitHub Managed Runner Application allocates virtual machines (VMs) across Germany and Finland regions to provide high availability. Every account gets a \$1/month credit that's equivalent to 1,250 minutes of Ubicloud runner time.
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If your project requires additional concurrency beyond the default limits, you can add Concurrency Extensions to your account. Each extension increases your capacity by 64 vCPUs for an additional fee. To learn more or buy additional Concurrency Extensions, please contact us at [support@ubicloud.com](mailto:support@ubicloud.com).
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## Compute
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Ubicloud virtual machines (VMs) come with dedicated CPU, memory, and local block storage. We use the name **standard** for our general purpose instance types.
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- Pricing for standard instances in Hetzner's Finland region is as follows.
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- Ubicloud prices for Hetzner's Germany region is 5% higher than those in Finland.
Ubicloud creates each VM in a private subnet. For free, each VM gets a private IPv4 and IPv6 address. The VM also gets a public IPv6 address for free. For a public IPv4 address, we charge \$3.00/month pro-rated per minute. You can opt out of getting a public IPv4 when creating the VM.
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Each VM has a monthly egress quota of 0.625TB per 2 vCPUs. If you exceed this limit, we will charge you \$3 per TB of egress traffic. We don't charge for ingress traffic or traffic between your resources within the same cloud region.
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## Managed PostgreSQL
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Ubicloud Managed PostgreSQL offers six different SKUs for your needs. If you need a different configuration, please contact us.
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title: 'Ubicloud Privacy Notice'
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sidebarTitle: 'Privacy Policy'
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description: 'Last updated: 12/04/2024'
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title: "Ubicloud Privacy Notice"
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sidebarTitle: "Privacy Policy"
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description: "Last updated: 12/04/2024"
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---
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This Privacy Notice explains how Ubicloud B.V. and Ubicloud Inc. (“Ubicloud,” “we,” “our,” or “us”) collect, use, share and otherwise process information that identifies or could be identifiable to you (“personal data”) when you interact with websites, applications and services that display or reference this notice (together, “Ubicloud Services”).
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**This Privacy Notice applies to Customer Account Data. It does not apply to Customer Content Data, i.e., the "content" which our customers choose to process, store or host using Ubicloud Services in connection with a Ubicloud account. Customer Content Data also includes personal data in the input to our Ubicloud EuroGPT services, including your prompts, and the output you rightfully receive from them. As a customer, you maintain full ownership and control of this content.**Our [Terms of Service](/about/terms-of-service) apply to this content and our processing of any personal data included in it. For more information, see our [Terms of Service](/about/terms-of-service) and [Customer Content Data](/about/sub-processors#customer-content-data).
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**This Privacy Notice applies to Customer Account Data. It does not apply to Customer Content Data, i.e., the "content" which our customers choose to process, store or host using Ubicloud Services in connection with a Ubicloud account. Customer Content Data also includes personal data in the input to our Ubicloud EuroGPT services, including your prompts, and the output you rightfully receive from them. As a customer, you maintain full ownership and control of this content.** Our [Terms of Service](/about/terms-of-service) apply to this content and our processing of any personal data included in it. For more information, see our [Terms of Service](/about/terms-of-service) and [Customer Content Data](/about/sub-processors#customer-content-data).
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When you use third-party extensions, integrations, or follow references and links to third-party providers within Ubicloud Services (for example, when using Ubicloud runners for Github Actions, or when using any other Ubicloud Services offered as part of any partnerships with third parties we disclose on our website), the privacy policies of these third parties apply to any personal data you provide or consent to share with them. Their privacy statements will also govern how this data is processed.
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## Personal data we collect
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Personal data is collected from you directly, automatically from your device and also from third parties.
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When you register and use an account with us, we collect and process certain personal data from you such as your name, email address, authentication credentials (if applicable) and, where relevant, company information. When you communicate with us via email or otherwise to use Ubicloud Services, for example when asking for support or giving feedback, you supply information to us which may also include personal data of yourself and/or those within your organization such as your name, email address, phone number and job title. We may also collect personal data such as name, email address, job title and company information when you attend events or conferences and consent to provide us your personal data. When you enter your billing information to use Ubicloud Services on our website, we do not collect or store any of your payment information as you disclose this information directly to our payment service provider, Stripe. However, we are able to access the following data you provide to Stripe: your name, email address, your address, last four digits of your credit card number and credit card expiration date.
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When you register and use an account with us, we collect and process certain personal data from you such as your name, email address, authentication credentials (if applicable) and, where relevant, company information. When you communicate with us via email or otherwise to use Ubicloud Services, for example when asking for support or giving feedback, you supply information to us which may also include personal data of yourself and/or those within your organization such as your name, email address, phone number and job title. We may also collect personal data such as name, email address, job title and company information when you attend events or conferences and consent to provide us your personal data. When you enter your billing information to use Ubicloud Services on our website, we do not collect or store any of your payment information as you disclose this information directly to our payment service provider, Stripe. However, we are able to access the following data you provide to Stripe: your name, email address, your address, last four digits of your credit card number and credit card expiration date.
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We receive personal data automatically. Examples of personal data we automatically collect include network and connection information such as your IP address and geographical location based on that IP address, information such as computer and device information including its geolocation, your service access times and statistics on page views and usage details.
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## Legal basis for processing your personal data
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We may process personal data relating to you if one of the following applies:
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- Processing is required to fulfil our contractual duties to you in accordance with our Terms of Service.
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- We process personal data when it's necessary to comply with applicable laws.
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- We process data for purposes that are in our legitimate interests, such as securing Ubicloud Services, communicating with you, and analyzing, developing and improving Ubicloud Services.
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- We process personal data when you have explicitly consented to such processing. When we rely on consent as the legal basis, you have the right to withdraw your consent for data processing at any time; however, you may not be able to use some Ubicloud Services if you withdraw your consent.
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## How we secure and retain your personal data
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We use appropriate technical, administrative and physical security controls to protect your personal data. You can read about our security practices in [the general security page](/security/overview) and under the "Security Tab" of our Documentation generally.
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We use appropriate technical, administrative and physical security controls to protect your personal data. You can read about our security practices in [the general security page](/security/overview) and under the "Security Tab" of our Documentation generally.
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We'll retain your personal data while you maintain an account with us, and for as long as required by the purpose for which we collected it. Personal data which we collected relating to a contract will be retained until the contract has been fully performed by both parties. Personal data collected for our legitimate interests will be retained as long as needed to fulfil such purpose. We may retain personal data for longer if you have given us consent for it or if we are required to do so to comply with our legal obligations, to resolve disputes and enforce agreements.
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We'll retain your personal data while you maintain an account with us, and for as long as required by the purpose for which we collected it. Personal data which we collected relating to a contract will be retained until the contract has been fully performed by both parties. Personal data collected for our legitimate interests will be retained as long as needed to fulfil such purpose. We may retain personal data for longer if you have given us consent for it or if we are required to do so to comply with our legal obligations, to resolve disputes and enforce agreements.
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## Your rights
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You may exercise certain legal rights regarding your personal data processed by us. In particular, you could have a right to do the following:
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- The right to access the personal data collected about you
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- The right to request detailed information about the specific types of personal data we've collected from you
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- The right to rectify or update inaccurate or incomplete personal data under certain circumstances
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## Changes to our Privacy Notice
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Our business changes constantly, and our Privacy Notice may also change. We strongly recommend that you check this page often, referring to the date of last modification listed at the top of this page.
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Our business changes constantly, and our Privacy Notice may also change. We strongly recommend that you check this page often, referring to the date of last modification listed at the top of this page.
Ubicloud managed services are offered through data centers of various bare metal providers, such as Hetzner and Leaseweb. We are adding new providers and regions based on demand. If you are interested specific regions, please contact us at [support@ubicloud.com](mailto:support@ubicloud.com).
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Each Ubicloud region can be mapped to particular provider and its data center. Below you can find the mapping of existing Ubicloud regions.
Github runners are automatically provisioned either at `eu-central-h1` or `eu-north-h1` regions based on the overall availability of the regions at the time of the provisioning.
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Github runners are automatically provisioned either at `eu-central-h1` or `eu-north-h1` regions based on the overall availability of the regions at the time of the provisioning.
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