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diagnostic logs on custom servers #657

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4 changes: 4 additions & 0 deletions src/misc/troubleshoot/index.md
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Expand Up @@ -72,6 +72,10 @@ If you experience any issues with syncing data, you can send diagnostic logs to

Once you have uploaded the logs, please contact us on <MerginMapsEmail id="support" /> with your username/workspace and problem description so we can have a look into the issues.

::: tip Diagnostic logs on custom servers
If you use <EnterprisePlatformName /> or <CommunityPlatformName />, diagnostic logs are by default saved to the `diagnostic_logs` folder on your [custom server](../../server/).
:::

### Diagnostic log on Mergin Maps QGIS plugin

The diagnostic log `client-log.txt` can be found in the `.mergin` folder located in the project folder on your computer.
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6 changes: 6 additions & 0 deletions src/server/plugin-mobile-app/index.md
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Expand Up @@ -11,6 +11,12 @@ Please note that the <MobileAppName /> and <QGISPluginName /> require the server
See how to [upgrade](../upgrade/) your server if needed.
:::

::: tip Diagnostic logs on custom servers
[Diagnostic logs](../../misc/troubleshoot/#diagnostic-logs) are by default saved to the `diagnostic_logs` folder on your server.

They contain detailed information about application run, so they may help you resolve issues you can encounter when using the <MobileAppNameShort /> and <QGISPluginNameShort /> with your custom server.
:::

## Custom server configuration in Mergin Maps QGIS plugin
To configure a custom <MainPlatformName /> server in the <QGISPluginNameShort />:

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8 changes: 7 additions & 1 deletion src/server/troubleshoot/index.md
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Expand Up @@ -6,10 +6,16 @@ To install your own server, follow our [installation guide](../install/). Docume

[[toc]]

:::tip
:::tip <MainPlatformName /> support and troubleshooting
Haven't found a solution to your issue? Look at your other [troubleshooting options](../../misc/troubleshoot/).
:::

::: tip Diagnostic logs on custom servers
[Diagnostic logs](../../misc/troubleshoot/#diagnostic-logs) are by default saved to the `diagnostic_logs` folder on your server.

They contain detailed information about application run, so they may help you resolve issues you can encounter when using the [<MobileAppNameShort /> and <QGISPluginNameShort /> with your custom server](../plugin-mobile-app/).
:::

## Server is not properly configured
Did you get an error that the server is not properly configured?
![Mergin Maps CE server not configured error](./ce-server-not-configured.jpg "Mergin Maps CE server not configured error")
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