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feat(block storage): update RACI guide #8172

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17 changes: 8 additions & 9 deletions ...rage_and_backup/block_storage/responsibility-model-block-storage/guide.en-gb.md
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Original file line number Diff line number Diff line change
@@ -1,7 +1,7 @@
---
title: Public Cloud Block Storage - Shared responsibilities
excerpt: "Shared responsibilities between OVHcloud and the customer for Public Cloud Block Storage"
updated: 2022-12-23
updated: 2025-07-17
---

## Objective
Expand All @@ -21,7 +21,7 @@ The RACI below details shared responsibilities between OVHcloud and the customer

| **Activity** | **Customer** | **OVHcloud** |
| --- | --- | --- |
| Choose the Block Storage scale following business needs (Classic, High speed, ...) | RA | I |
| Choose the Block Storage scale following business needs (Classic, High speed, High speed gen2, LUKS...) | RA | I |
| Provide personal data needed for service subscription | RA | I |
| Choose service location aligned with location of Instances | RA | I |

Expand All @@ -31,13 +31,13 @@ The RACI below details shared responsibilities between OVHcloud and the customer

| **Activity** | **Customer** | **OVHcloud** |
| --- | --- | --- |
| Produce, route, deliver and maintain physical Instances and hosting buildings | I | RA |
| Produce, route, deliver and maintain hardware and hosting buildings | I | RA |

#### 2.2. Reversibility model

| **Activity** | **Customer** | **OVHcloud** |
| --- | --- | --- |
| Import format images supported by OpenStack infrastructure | RA | I |
| Import supported formats for block volume backups or snapshots in OpenStack infrastructure | RA | I |

#### 2.3. Customer Information System setup

Expand Down Expand Up @@ -78,18 +78,17 @@ The RACI below details shared responsibilities between OVHcloud and the customer
| --- | --- | --- |
| Manage and monitor physical servers capacity in support of Public Cloud services | | RA |
| Monitor Block Storage clusters' performances | I | RA |
| Retain logs of control plane for Instances monitoring (API, hypervisor)
| Retain logs of Information System hosted on Instances
| Monitor the proper functioning of physical devices (utilities) in support of the service
| Create, modify, control, restore, delete jobs of backups
| Retain logs of control plane for Instances monitoring (API, hypervisor) | | RA |
| Monitor the proper functioning of physical devices (utilities) in support of the service | I | RA |
| Create, modify, control, restore, delete jobs of backups | RA | |
| Create jobs of backups following subscription to Automated backups option | AI | R |
| Maintain storage and backups devices used for the service | | RA |

##### **3.1.4. Storage**

| **Activity** | **Customer** | **OVHcloud** |
| --- | --- | --- |
| Manage data encryption of storage space allocated | RA | |
| Manage data encryption of storage space allocated | RA | CI |

##### **3.1.5. Management**

Expand Down
11 changes: 5 additions & 6 deletions ...rage_and_backup/block_storage/responsibility-model-block-storage/guide.fr-fr.md
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@@ -1,7 +1,7 @@
---
title: Public Cloud Block Storage - Partage des responsabilités
excerpt: "RACI entre OVHcloud et le client pour l'utilisation du Block Storage Public Cloud"
updated: 2022-12-23
updated: 2025-07-17
---

## Objectif
Expand All @@ -21,7 +21,7 @@ Le RACI ci-dessous détaille le partage des responsabilités entre OVHcloud et l

| **Activité** | **Client** | **OVHcloud** |
| --- | --- | --- |
| Choisir la gamme de Block Storage en fonction des besoins (Classic, High speed, ...) | RA | I |
| Choisir la gamme de Block Storage en fonction des besoins (Classic, High speed, High speed gen2, LUKS ...) | RA | I |
| Renseigner les données à caractère personnel nécessaires pour la souscription au service | RA | I |
| Choisir la localisation du service en cohérence avec la localisation des instances | RA | I |

Expand All @@ -31,13 +31,13 @@ Le RACI ci-dessous détaille le partage des responsabilités entre OVHcloud et l

| **Activité** | **Client** | **OVHcloud** |
| --- | --- | --- |
| Produire, acheminer, livrer et maintenir les instances physiques et les bâtiments d’hébergement | I | RA |
| Produire, acheminer, livrer et maintenir le matériel et les bâtiments d’hébergement | I | RA |

#### 2.2. Modèle de réversibilité

| **Activité** | **Client** | **OVHcloud** |
| --- | --- | --- |
| Importer des images aux formats supportés par l'infrastructure OpenStack | RA | I |
| Importer des formats pris en charge pour les sauvegardes de volumes block ou snapshots dans l'infrastructure OpenStack | RA | I |

#### 2.3. Installation du SI client

Expand Down Expand Up @@ -79,7 +79,6 @@ Le RACI ci-dessous détaille le partage des responsabilités entre OVHcloud et l
| Gérer et monitorer la capacité des serveurs physiques en support des services Public Cloud | | RA |
| Suivre les performances des clusters de Block Storage | I | RA |
| Conserver les logs du control plane qui supervise l'instance (API, hyperviseur) | | RA |
| Conserver les logs du système d’information hébergé sur l'instance | RA | |
| Monitorer et surveiller le bon fonctionnement des dispositifs physiques (utilités) en support du stockage | I | RA |
| Créer, modifier, contrôler, restaurer, supprimer les jobs de backups | RA | |
| Créer les jobs des backups suite à la souscription à l'option Automated backups | AI | R |
Expand All @@ -89,7 +88,7 @@ Le RACI ci-dessous détaille le partage des responsabilités entre OVHcloud et l

| **Activité** | **Client** | **OVHcloud** |
| --- | --- | --- |
| Assurer le chiffrement des données sur l'espace de stockage alloué | RA | |
| Assurer le chiffrement des données sur l'espace de stockage alloué | RA | CI |

##### **3.1.5. Gestion**

Expand Down