Resonance - Voice-First Feedback Platform

Transform feedback collection with the simplicity of voice. No applications to download, no user accounts required - just tap and talk.

Overview

Resonance is an ultra-lightweight voice collection platform that makes gathering authentic feedback as simple as pressing a button. Built with modern web technologies and a vintage aesthetic, it's designed for instant deployment and infinite scalability.

Key Features

• One-Tap Recording - No app downloads, no user accounts required
• Multi-Tenant Architecture - Unlimited organizations from single deployment
• Anonymous by Design - GDPR/CCPA compliant, no personal data collected
• Mobile-First - Works perfectly on any device
• Instant Setup - Organizations create custom portals in 30 seconds
• Firebase Backend - Scales automatically with minimal costs

Technology Stack

Frontend

• HTML5 Web Audio API for browser-native recording
• Vanilla JavaScript with zero dependencies
• CSS3 with responsive design
• Progressive Web App capabilities

Backend

• Firebase Hosting with global CDN
• Firebase Storage for audio file management
• Firebase Security Rules for access control
• Cloud Functions ready for processing pipeline

Optional AI Pipeline

• OpenAI Whisper API for audio transcription
• GPT-4 API for theme synthesis
• AssemblyAI for sentiment analysis

Use Cases

Community Engagement

• Municipal planning departments
• Economic development agencies
• Community organizations
• Public consultation requirements

Enterprise Applications

• Employee feedback and exit interviews
• Customer experience capture
• Product testing and reviews
• Team retrospectives and pulse checks

Healthcare & Research

• Patient experience feedback
• Clinical trial participant diaries
• Qualitative research data collection
• Mental health check-ins

Education

• Student voice initiatives
• Course evaluations
• Campus climate assessments
• Parent feedback collection

Architecture

Browser Web Audio -> Firebase Hosting -> Firebase Storage
                           |
                           v
                    Optional AI Pipeline
                    (Transcription & Analysis)

Project Structure

resonance/
├── index.html                 # Landing page
├── pages/                     # Application pages
│   ├── voice.html            # Recording interface
│   ├── organizations.html    # Organization information
│   ├── create.html           # Portal generator
│   ├── admin.html            # Admin dashboard
│   ├── analytics.html        # Campaign analytics
│   └── report-example.html   # Sample report
├── css/                       # Stylesheets
│   ├── main.css              # Primary styles
│   └── mobile.css            # Mobile overrides
├── js/                        # JavaScript
│   └── app.js                # Core application logic
├── images/                    # Assets
├── docs/                      # Documentation
├── storage.rules             # Firebase security rules
├── firebase.json             # Firebase configuration
└── package.json              # Project dependencies

Getting Started

Prerequisites

• Node.js and npm installed
• Firebase CLI (npm install -g firebase-tools)
• Firebase project created

Installation

1. Clone the repository

git clone https://github.com/yourusername/resonance.git
cd resonance

2. Install dependencies

npm install

3. Configure Firebase

firebase login
firebase init

4. Deploy to Firebase

firebase deploy

Configuration

Firebase configuration in js/app.js:

const firebaseConfig = {
    apiKey: "your-api-key",
    authDomain: "your-project.firebaseapp.com",
    projectId: "your-project",
    storageBucket: "your-project.firebasestorage.app",
    messagingSenderId: "your-sender-id",
    appId: "your-app-id"
};

Note: Firebase client-side configuration keys are safe to expose publicly. Security is enforced through Firebase Security Rules.

Storage Rules

Configure storage.rules for secure write-only access:

match /recordings/{org}/{recording} {
  allow write: if request.resource.size < 50 * 1024 * 1024
               && request.resource.contentType.matches('audio/.*');
  allow list: if true;
  allow read: if false;
}

Business Model

Subscription Tiers

• Basic: $99/month - 100 voices, transcription included
• Professional: $299/month - 500 voices, basic analytics
• Enterprise: $999/month - Unlimited voices, AI synthesis
• Campaign: $500-2000 - 30-60 day project-based pricing

Unit Economics

• Transcription cost: $0.006 per minute
• Average recording: 2-3 minutes
• Cost per voice: ~$0.02
• Revenue per voice: $2-10
• Gross margin: >95%

API Integration

Voice Submission Endpoint (Planned)

POST /api/voice
Content-Type: application/json

{
  "orgId": "organization-id",
  "audio": "base64_encoded_audio",
  "duration": 134
}

Transcript Retrieval (Planned)

GET /api/transcripts/:orgId

Response:
{
  "transcripts": [...],
  "count": 47,
  "totalDuration": 6234
}

Performance Metrics

• Page Load: < 1 second
• Time to Interactive: < 2 seconds
• Recording Start: Instant
• Upload Speed: 1-3 seconds per minute of audio
• Lighthouse Score: 98/100

Security & Privacy

• No personal data collection
• Write-only storage permissions
• HTTPS encryption for all traffic
• GDPR/CCPA compliant by design
• Configurable data retention policies

Testing

# Start local development server
npm start

# Run mobile device tests
npx playwright test --device="iPhone 15"

# Generate screenshots for documentation
npm run screenshots

Contributing

We welcome contributions. Please see CONTRIBUTING.md for guidelines.

Priority Areas

• Multi-language support
• Emotion detection integration
• WhatsApp/SMS voice collection
• Advanced analytics dashboard
• Accessibility improvements (WCAG 2.1 AA)

Support

• Documentation: docs/
• Issues: GitHub Issues
• Email: support@resonance.app

License

MIT License - See LICENSE file for details

Acknowledgments

• Firebase for infrastructure
• OpenAI Whisper for transcription capabilities
• Community members who believe every voice matters

---

Built with simplicity and purpose. Serving communities with authentic voice.